
POLICIES
Collapsible content
DEPOSITS
- A non-refundable $50 deposit is required for all services over 30 minutes. If appointment is cancelled on time your deposit will remain on account as credit.
- When booking multiple appointments, a deposit is required for each one.
- Your deposit will be applied at checkout.
- Consultation deposits go towards your purchase or booking. If no product or service is purchased or booked, the deposit covers the time spent during the consultation.
CANCELLATION POLICY
We kindly ask that you cancel or reschedule your appointment at least 5 days in advance to avoid cancellation fees and allow us time to fill your spot:
- Cancel or reschedule 5 or less days before your scheduled appointment: The deposit is forfeited.
- Cancel less than 48 hours before: You will be charged 50% of service. Deposit applied.
- Cancel within 4 hours or no-show: You will be charged 100% of service. Deposit applied.
There are no exceptions for late cancellations or no shows
RESCHEDULE POLICY
- If the same appointment is moved more than once, a $25 rescheduling fee will apply to each occurrence after the first.
- Frequent reschedules may require a $75 non-refundable deposit. This deposit is forfeited if the appointment is canceled or rescheduled again.
NO SHOW POLICY
If you do not call and do not show up to your appointment you will automatically be charged 100% of the appointment booked.
REFUND POLICY
Please note that we do not offer refunds or exchanges on any products, services, or packages including non-refundable deposits.
HOLIDAY APPOINTMENTS
(November–December, 30+ minutes) — all deposits are final during this time of year as it is our busiest! The $50 deposit will be forfeited if the appointment is canceled or rescheduled.